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Process management in practice
Getting to know theprocedure for recording, describing, evaluating and improving businessprocesses in the context of quality management with proven methods
ImportantThis event does not currently have an available date. Please contact us if you are interested.
Content

  • Basic concepts of process management
  • Elements of a process
  • Analyzing SIPOC and Turtle diagram
  • Project management for recording processes
  • Process visualization
  • Risk assessment of processes
  • Process indicators and process control
  • Process audits and CIP

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    Scope of services

  • 2 days
  • Professional training facilitation
  • Training documents (PDF download)
  • Certificate of participation
  • Lunch, plus snacks and beverages during the coffee/tea breaks
  • Plenty of opportunities to exchange experiences and transfer knowledge
  • Pleasant training atmosphere with outstanding service

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    Benefit

  • Using process selection and visualization methods
  • Recognizing process risks
  • Recognizing optimization and performance potential

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    Group of participants

    Management personnel with quality responsibility
    Requirements

    Basics of quality management and, if applicable, ISO 9001
    Participant fee
    The participation fee is 1.150,00€ (net)