Joachim Armbruster is the founder and Managing Director of Life Events (Communication, Events, New Media), Life Works and Life Group International (Consulting, Training, Coaching, Moderation). As a certified instructor, trainer and coach, he is responsible for high-quality further education and training in communication, coaching, team development, change and leadership competence. Joachim Armbruster has more than 30 years of practical experience, of which he has spent 14 years as a consultant, trainer and coach in Europe and Asia. He also works in the field of FMEA Moderation/Training and Design Thinking.
In this DC ONLINE event you will learn:
- Basics of a moderation
- Basic attitude of the moderator
- 7 steps of FMEA - what to consider
- 12 steps of a process- and result-oriented discussion leadership
- Essential tools of interaction
- Communication model (4 sides of a message)
- Dealing with difficult situations
Winfried Dietz is the founder and managing partner of DIETZ Consultants with subsidiaries in Asia and North America. He shoulders the responsibility of the FMEA business area development. Winfried Dietz has more than 30 years of practical experience, 25 years thereof as a consultant, trainer and coach. Other areas of interest and work include APQP, 8D, PPAP and functional safety and their interactions. Winfried Dietz is the organiser of the annual Osnabrück FMEA Forum.